1. Acceptance of Terms
By accessing and using VMSocket's cloud hosting services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.
2. Description of Service
VMSocket provides cloud server hosting services with payment integration for mobile money across African markets. Our services include:
- Virtual Private Server (VPS) hosting
- Server management and monitoring
- Mobile money payment processing
- Technical support
3. Account Registration
To use our services, you must:
- Provide accurate, current, and complete information during registration
- Maintain the security of your password and account
- Promptly notify us of any unauthorized use of your account
- Be responsible for all activities that occur under your account
4. Payment Terms
Mobile Money Payments: We accept mobile money payments through our integrated payment processors. By using mobile money payment methods, you agree to the terms and conditions of the respective mobile money providers.
Billing: Services are billed in advance. You authorize us to charge your selected payment method for the services you order.
Refunds: Refunds are processed according to our refund policy, typically within 7-14 business days through the original payment method.
5. Acceptable Use Policy
You agree not to use our services for:
- Any illegal activities or content
- Spamming or sending unsolicited communications
- Hosting malicious software or engaging in hacking
- Content that violates intellectual property rights
- Resource-intensive activities that affect other users
Important: Violation of our Acceptable Use Policy may result in immediate service suspension or termination.
6. Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.
7. Data Security and Privacy
We implement industry-standard security measures to protect your data. However, you remain responsible for maintaining appropriate security measures for your applications and data stored on our servers.
8. Limitation of Liability
VMSocket shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
9. Service Termination
Either party may terminate service with appropriate notice. Upon termination:
- You remain responsible for all charges incurred
- We will provide reasonable time to retrieve your data
- Servers and data may be permanently deleted after the grace period
10. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.
11. Governing Law
These terms are governed by the laws of Uganda. Any disputes will be resolved through arbitration or in the courts of Uganda.
12. Contact Information
For questions about these Terms of Service, please contact us at:
- Email: [email protected]
- Support: [email protected]